fairplay app

fairplay app App support

Contact
+91 5881321538

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The fairplay app:

Q1: How to log in after installing the fairplay app?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once verified, you can log in easily without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

If you're having trouble logging in, try using your existing active number. If the number has been changed, please send your KYC (Know Your Customer) details to our customer support via email. This will assist in transferring your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features. Once downloaded, you should be able to play the app without any further problems.

Most Asked Questions Related To Withdraw In The fairplay app:

Q1: What is the minimum withdrawal amount in the fairplay app?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to the money earned from gaming activities, excluding any bonus amounts collected. The app does not allow withdrawal of bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays with payments may require users to wait up to 24 hours. This delay is an isolated issue and does not affect the overall efficiency of the app's primary services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If you still experience problems, the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.

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